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Connecting Your FastBound Account
Before CloudFFL can communicate with FastBound, an administrator must set up the connection. This...
The Purchase Order Lifecycle
A purchase order moves through several stages in CloudFFL — from a simple request to a fully paid...
What is a Purchase Order?
A Purchase Order (PO) is a formal document you create in CloudFFL when you need to buy products f...
What Are Packages and When Do You Need Them?
What Is the Packages Feature? Packages in CloudFFL OS (Odoo) let you track physical shipping boxe...
The Typical Small Dealer Workflow
Overview This is the most common shipping workflow for CloudFFL OS customers — small to mid-size ...
Understanding Delivery Types in CloudFFL OS
How Orders Become Shipments When a sales order is confirmed in CloudFFL OS, the system automatica...
Auto-Print — Reprinting & Troubleshooting
Plan Availability: This feature is available on Professional and Enterprise plans. Reprinting a...
Auto-Print — How It Triggers
Plan Availability: This feature is available on Professional and Enterprise plans. Understandin...
Auto-Print — Setup & Configuration
Plan Availability: This feature is available on Professional and Enterprise plans. Enabling Aut...
Auto-Print Shipping Labels — Overview
Plan Availability: This feature is available on Professional and Enterprise plans. CloudFFL OS ...
Understanding the ShipStation Settings
Your ShipStation instance has several settings that control how the integration behaves. You can ...
Viewing Activity Logs
Every time CloudFFL communicates with ShipStation — whether it is syncing carriers, exporting an ...
End-of-Day Manifests
A manifest (sometimes called a "SCAN form" or "end-of-day form") is a summary document that tells...
Scheduling Carrier Pickups
If your carrier picks up packages from your location, you can schedule those pickups directly fro...
Batch Shipping
If you have many orders to ship at once, batch shipping lets you group them together and generate...
Return Labels
When a customer needs to return a product, you can create a prepaid return shipping label directl...
Setting Up Webhooks for Order Export
If you use the Export shipping workflow — where CloudFFL sends orders to ShipStation and your war...
Shipping an Order (Export Mode)
If your shipping method is set to Export mode, CloudFFL sends the order details to ShipStation as...
Setting Up a Shipping Method
Before you can ship orders through ShipStation, you need to create a shipping method. A shipping ...
Shipping an Order (Label Mode)
If your shipping method is set to Label mode, CloudFFL handles the entire shipping process for yo...