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When you sync your ShipStation account with CloudFFL, all of your shipping carriers are imported automatically. A carrier is a shipping company — like UPS, FedEx, or USPS — that you have an account with in ShipStation. Viewing Your Carriers Open the ShipSta...

Your ShipStation warehouses represent the physical locations you ship from. When you sync your ShipStation account, all of your warehouse addresses are imported into CloudFFL automatically. Viewing Your Warehouses Open the ShipStation app. Click Warehouses ...

Before you can ship orders through ShipStation, you need to create a shipping method. A shipping method tells CloudFFL which carrier, service, and settings to use when shipping an order. Creating a New Shipping Method Go to Inventory > Configuration > Shipp...

If your shipping method is set to Label mode, CloudFFL handles the entire shipping process for you — from calculating the cost to printing the label. How Shipping Costs Are Calculated When a shipping method is selected on a sales order, CloudFFL asks ShipSta...

If your shipping method is set to Export mode, CloudFFL sends the order details to ShipStation as a pending shipment. Your warehouse team then handles the actual shipping from ShipStation. Exporting an Order to ShipStation There are two ways orders get sent ...

If you use the Export shipping workflow — where CloudFFL sends orders to ShipStation and your warehouse team ships from there — webhooks are what close the loop. They are the mechanism that sends tracking numbers, shipping costs, and status updates back to Clo...

If you have many orders to ship at once, batch shipping lets you group them together and generate all the labels in one go. This saves time when you are processing a large number of shipments. Creating a Batch Open the ShipStation app. Click Batches in the ...

When a customer needs to return a product, you can create a prepaid return shipping label directly from CloudFFL without logging into ShipStation separately. Creating a Return Label Open the ShipStation app. Go to Operations > Return Labels. Click Create. S...

If your carrier picks up packages from your location, you can schedule those pickups directly from CloudFFL instead of calling the carrier or using their website. Scheduling a Pickup Open the ShipStation app. Go to Operations > Pickups. Click Create. Fill i...

A manifest (sometimes called a "SCAN form" or "end-of-day form") is a summary document that tells the carrier about all the packages you shipped that day. Some carriers require a manifest — it speeds up the scanning process when the driver picks up your packag...

Plan Availability: This feature is available on Professional and Enterprise plans. Enabling Auto-Print Navigate to Settings → PrintNode Scroll to the ShipStation Label Printing section (appears when PrintNode is enabled) Toggle Auto-Print ShipStation Labels...

Before CloudFFL can communicate with FastBound, an administrator must set up the connection. This is a one-time setup that links your FastBound cloud account to your CloudFFL system. Admin Only: Only users in the FastBound / Administrator security group can cr...

Connecting your store is a one-time setup. You'll create a set of API keys on your WooCommerce site, paste them into CloudFFL OS, and run a quick connection test. Your WooCommerce site must be served over HTTPS (a secure https:// web address). CloudFFL OS wil...

Once your store is connected, you can list products from CloudFFL OS onto your WooCommerce site. CloudFFL OS sends the product details — name, price, description, images, category, and stock — and remembers the link so future updates change the same product in...

Already have products on your WooCommerce site? You don't have to re-enter them. CloudFFL OS can read your existing catalog and link each store product to a product in CloudFFL OS, so the two sides start out matched. Run the import On the store, turn on Impo...

Your WooCommerce store already has its own categories — like Handguns, Rifles, Ammunition, or Optics. Mapping tells CloudFFL OS which of your CloudFFL categories matches each store category, so products list under the right section of your website. Step 1: Pu...

When a customer places an order on your WooCommerce site, it appears in CloudFFL OS on its own — usually within moments. You manage and fulfill it like any other sales order; you don't have to re-key anything. How orders arrive Your store notifies CloudFFL OS...

Your storefront lives in the Website area of CloudFFL OS. Setting it up is mostly point-and-click — you choose a look, arrange your pages, and you're ready to add products. Open your website Go to the Website app in CloudFFL OS. The first time you open it, C...