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Understanding Delivery Types in CloudFFL OS
How Orders Become Shipments When a sales order is confirmed in CloudFFL OS, the system automatically creates a delivery order (also called an outgoing transfer). This is a stock.picking record — the central document for everything that happens during shipping....
The Typical Small Dealer Workflow
Overview This is the most common shipping workflow for CloudFFL OS customers — small to mid-size firearms dealers, sporting goods retailers, and similar businesses. One person handles the order from start to finish. Step-by-Step Workflow 1. Order Comes In A cu...
What Are Packages and When Do You Need Them?
What Is the Packages Feature? Packages in CloudFFL OS (Odoo) let you track physical shipping boxes as separate records. Each package gets its own: Package number (e.g., PACK0000001) Weight Package type (box dimensions, base weight) Contents (which products ar...
What is a Purchase Order?
A Purchase Order (PO) is a formal document you create in CloudFFL when you need to buy products from a vendor. It records exactly what you're ordering, from whom, at what price, and in what quantity — before anything is received or paid for.Think of it like a ...
The Purchase Order Lifecycle
A purchase order moves through several stages in CloudFFL — from a simple request to a fully paid and recorded transaction. Understanding these stages helps you know where you are in the process at any given time.The Standard Purchase LifecycleFor non-firearm ...
Connecting Your FastBound Account
Before CloudFFL can communicate with FastBound, an administrator must set up the connection. This is a one-time setup that links your FastBound cloud account to your CloudFFL system. Admin Only: Only users in the FastBound / Administrator security group can cr...
How WooCommerce Store Sync Works
Available on Professional plans and above. WooCommerce store sync connects an outside WooCommerce website to CloudFFL OS. If you'd rather sell from the storefront built into CloudFFL OS, that's available on Starter plans and up — ask us about the built-in webs...
Connect Your WooCommerce Store
Connecting your store is a one-time setup. You'll create a set of API keys on your WooCommerce site, paste them into CloudFFL OS, and run a quick connection test. Your WooCommerce site must be served over HTTPS (a secure https:// web address). CloudFFL OS wil...
List Products to Your Store
Once your store is connected, you can list products from CloudFFL OS onto your WooCommerce site. CloudFFL OS sends the product details — name, price, description, images, category, and stock — and remembers the link so future updates change the same product in...
Import an Existing WooCommerce Catalog
Already have products on your WooCommerce site? You don't have to re-enter them. CloudFFL OS can read your existing catalog and link each store product to a product in CloudFFL OS, so the two sides start out matched. Run the import On the store, turn on Impo...
Map Your Store Categories
Your WooCommerce store already has its own categories — like Handguns, Rifles, Ammunition, or Optics. Mapping tells CloudFFL OS which of your CloudFFL categories matches each store category, so products list under the right section of your website. Step 1: Pu...
How Inventory Syncing Works
CloudFFL OS keeps your WooCommerce quantities in line with your real stock so you don't oversell. Your on-hand count in CloudFFL OS is the master number — it's pushed out to your store, never the other way around. CloudFFL OS is the source of truth When your ...
Orders Flow In Automatically
When a customer places an order on your WooCommerce site, it appears in CloudFFL OS on its own — usually within moments. You manage and fulfill it like any other sales order; you don't have to re-key anything. How orders arrive Your store notifies CloudFFL OS...
Firearms Orders & FFL Dealers
Selling firearms online has an extra step that other products don't: the gun has to ship to a licensed FFL dealer, not straight to the customer's door. On WooCommerce, that part of checkout is handled by the CloudFFL for WooCommerce plugin, and CloudFFL OS wor...
Your Built-In Online Store
Included on Starter plans and above. CloudFFL OS comes with its own online store, so you can sell on the web without any outside website. If you already run a separate WooCommerce site, you can connect that instead — see WooCommerce Store Sync (Professional pl...
Turn On Your Website and Choose a Theme
Your storefront lives in the Website area of CloudFFL OS. Setting it up is mostly point-and-click — you choose a look, arrange your pages, and you're ready to add products. Open your website Go to the Website app in CloudFFL OS. The first time you open it, C...
Publish a Product to Your Store
A product only shows up on your website once you publish it. This lets you control exactly what's for sale online — you might stock a hundred items but only publish the ones you want to sell on the web. Get the product ready Open the product in CloudFFL OS (...
Organize Your Store with Categories
Categories are how customers find their way around your shop — sections like Handguns, Rifles, Ammunition, and Optics. Setting them up makes your store easy to browse and lets shoppers filter to what they want. eCommerce categories vs. internal categories Clo...